Sobe Privacy Policy

Welcome to Sobe. Sobe is operated by CNR GAMES BILISIM YAZILIM VE DANISMANLIK SANAYI TICARET LIMITED SIRKETI (“Sobe”, “we”, “our”, or “us”).

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the Sobe mobile application and related services.

By using Sobe, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the application.

1. Information We Collect

We may collect the following types of information when you use Sobe:

Account Information

When you create an account or use the application, we may collect:

• Name or username
• Profile photo
• Gender
• Date of birth or age
• Country, city, or location information
• Email address or phone number
• Login information from third-party providers such as Google, Apple, or Facebook, if you choose to sign in using these services

Profile and User Content

You may voluntarily provide or upload content such as:

• Profile photos
• Profile videos
• Bio and personal description
• Interests and preferences
• Messages and chat content
• Reports, feedback, and support requests

Location Information

Sobe may use location-based features to help users discover other users nearby or in selected cities.

We may collect approximate location based on your selected location, IP address, or device information. If you give permission, we may also collect precise GPS location from your device.

You can disable location access at any time from your device settings, but some location-based features may not work properly.

Device and Technical Information

We may automatically collect technical information such as:

• Device model
• Operating system version
• IP address
• App version
• Language settings
• Device identifiers
• Advertising identifiers
• Crash logs
• Usage data
• Mobile network information

Payment Information

If you purchase subscriptions, coins, premium features, or other in-app products, payments are processed by Google Play or Apple App Store. We do not directly collect or store your full payment card details.

We may receive transaction-related information such as product ID, purchase status, subscription status, and receipt validation data.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Provide app features and services
• Show your profile to other users
• Enable chat, discovery, matching, and social features
• Provide location-based user discovery
• Process premium features and in-app purchases
• Improve app performance and user experience
• Detect fraud, abuse, fake accounts, and security issues
• Moderate content and enforce our terms
• Respond to support requests
• Send notifications, if you allow them
• Analyze app usage and improve our services
• Comply with legal obligations

3. Permissions We May Request

Depending on the features you use, Sobe may request access to:

• Camera: to take or upload profile photos and media
• Photo library or storage: to select and upload images or videos
• Microphone: for media or communication features, if available
• Location: to provide nearby user discovery and location-based features
• Notifications: to send messages, updates, and app alerts

You can manage these permissions from your device settings.

4. How We Share Information

We do not sell your personal information.

We may share limited information with trusted service providers only when necessary to operate, secure, and improve Sobe.

These providers may include:

• Firebase / Google services for authentication, analytics, crash reporting, notifications, database, and cloud infrastructure
• Google Play and Apple App Store for payments and subscriptions
• Google Maps or location services, if location-based features are used
• Advertising and analytics providers, if ads or measurement tools are used
• Hosting, storage, and technical infrastructure providers
• Customer support and security service providers

We may also share information if required by law, regulation, legal process, court order, or governmental request.

5. Third-Party Services

Sobe may use third-party services that process data according to their own privacy policies. These may include:

• Google Firebase
• Google Play Services
• Google Maps Platform
• Apple App Store services
• Google AdMob, if advertisements are shown

We recommend reviewing the privacy policies of these third-party providers.

6. Cookies and Similar Technologies

Sobe is a mobile application and may use similar technologies such as device identifiers, analytics SDKs, and advertising identifiers to understand app usage, improve performance, prevent fraud, and provide relevant services.

You may limit advertising tracking from your device settings where supported.

7. Data Retention

We keep your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

If you delete your account, we will delete or anonymize your personal information unless we are legally required or allowed to retain certain information.

Some information may remain in backup systems for a limited period.

8. Account Deletion

You may request deletion of your account and personal data from within the Sobe application, if this feature is available, or by contacting us at:

[email protected]

After receiving a valid deletion request, we will process it in accordance with applicable laws.

9. Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based service or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.

10. Children and Minors

Sobe is not intended for users under the age of 18.

We do not knowingly collect personal information from users under 18. If we become aware that we have collected personal information from a minor, we will take reasonable steps to delete that information.

If you believe that a minor has provided us with personal information, please contact us at:

[email protected]

11. International Data Transfers

Your information may be stored and processed in countries other than your country of residence. These countries may have different data protection laws.

Where required, we take reasonable steps to protect your information in accordance with applicable data protection laws.

12. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request information about how your data is processed

You may exercise these rights by contacting us at:

[email protected]

13. Turkey-Specific Privacy Notice

If you are located in Turkey, your personal data may be processed in accordance with the Turkish Personal Data Protection Law No. 6698.

Data Controller:

CNR GAMES BILISIM YAZILIM VE DANISMANLIK SANAYI TICARET LIMITED SIRKETI

Address:

TATLIKUYU MAH. 1315. SK. NO: 2 D: 7 GEBZE / KOCAELI / TURKEY

Contact Email:

[email protected]

Your personal data may be processed for purposes such as providing app services, managing accounts, enabling communication features, processing purchases, ensuring security, preventing fraud, fulfilling legal obligations, and improving the application.

You may submit requests regarding your rights under Article 11 of Law No. 6698 by contacting us at the email address above.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page.

We recommend reviewing this Privacy Policy periodically.

15. Contact Us